By Randy Wright, president of Cottman Transmission and Total Auto Care, from Business News Daily There's no one "right" way to lead a business. Today's leaders have a lot of wisdom to impart about managing the modern workforce, because each one approaches leadership in his or her own unique way. Every [...]
Article by Multi-Unit Franchisee from Franchising.com Serving two decades in the Marines taught Fred Bowen a key lesson. "You are only as strong as your team is," says the 60-year-old multi-unit franchisee. He's applied that understanding to operating his 4 Cottman Transmission and Total Auto Care franchise locations. The result [...]
Auto Repair Brand Releases Advice for Parents and Their Young-Adult Drivers As teen and young-adult drivers prepare to go back to school, parents are encouraged to use this moment as an opportunity to discuss proper auto care and how that impacts vehicle safety. According to State Farm, 56 percent of [...]
We’ve all experienced the horror and humiliation: trying to describe a noise we heard to a repair technician. You stand there, making whistling, whining, or groaning noises, in the feeble hope that they’ll recognize it before you’ve lost all sense of dignity. They won’t, but what choice do you have? [...]
Denny Mugan isn’t your typical new Cottman center owner. For one thing, he’s a mechanic: He got his start as a general auto technician about 16 years ago. He’s also an experienced shop manager, having worked as the center manager for the Cottman center he now owns. So when he [...]
It’s the middle of summer, the temperature’s pushing into triple digits, and you’re stuck in traffic. Suddenly a light on the dashboard comes on; it looks like a thermometer. Your car’s beginning to overheat. What should you do? First, if the air conditioner’s on, turn it off; if it’s off, [...]
A franchise can have the best product or service, outstanding training, marketing and public relations support, but without dedicated franchisees in the network, the brand can't grow. And when things get stagnant, sometimes it's helpful to go back to the basics and look for the franchise partners who are excellent [...]
On August 10, 2016, Don Harris will mark his first anniversary as the owner of the Louisville, Kentucky Cottman center. And, oh what a year it’s been! “It’s been better than I expected, right out of the gate,” says Don. And the numbers bear him out, with gross sales consistently [...]
Every summer, high temperatures and extreme heat waves take a toll on vehicles and their engines, which can lead to unexpected expenses for unprepared drivers. In fact, the American Automobile Association (AAA) estimates more than 8 million automobiles in need of their roadside assistance during the summer months. Since this [...]
True story: A customer brings his car to a repair shop and asks for a wheel alignment. After the alignment’s done, the customer comes by to pick up his car. While he’s paying the bill, he says to the service writer, “Well, let’s hope that takes care of the vibration [...]
